An Event Apart: Understanding Web Design

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An Event Apart co-founder Jeffrey Zeldman started of the event with Understanding Web Design.
  • What do web designers need? They need empathy, the ability to feel like web users. 
  • Your design should seduce users, rather than repel them.
  • Sit down and design/write content around how people will use your site.
  • Web design is largely self-taught, an education in this area is hard to find. Teaching Excel is not the same as teaching business, teaching Photoshop/Dreamweaver is not the same as teaching web design.
  • There's a lack of convention in job titles as much as there is a diverse range of educational backgrounds
  • The website is often part of some other department, rather than a its own initiative. 
  • Web designers have little resources to really know how to get it right (design AND usability)
  • Unfortunately journalism on web is mainly focused on what makes money or will be the next big thing rather than what the overwhelming majority of designers are actively doing.
  • Landmark web design always fits the content of the creator.
  • Good web design is about the character of the content, not the character of the designer.
Tips for designing
  • Start with the user/your passion
  • Know yourself (in regards to the fit of your position/project)
  • Find the right clients (see above)
  • Sell ideas, not pixels
  • "I don't know" is okay if you are going to research and find out
  • Build trust
  • Bring out the big guns. Use consultants to reinforce your ideas.
  • Create a paper trail
  • Never underprice your work
  • Say no to SPEC
  • Say no to rush jobs
  • End with the user/your passion
It's really interesting that despite being underwhelmed by this presentation it was spot-on as far as what this conference should start with: who we are as people responsible for web design and development and how we can improve. I'm eager to see where this leads. 

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